Senior Data Analyst | CH Media, oneplus
As Senior Data Analyst for the streaming service oneplus, I drove data-driven decision making by building analytics infrastructure to optimize content performance, understand viewer behavior, and reduce churn while supporting CH Media’s broader digital transformation.
Key achievements:
- Managed diverse stakeholders and project requirements across diverse business units, establishing data partnerships that ensured alignment between stakeholder needs and project objectives.
- Designed and established a centralized data warehouse in BigQuery (GCP) as organization’s single source of truth, co-managing ETL pipelines (Airflow DAGs) with data engineering to ensure data consistency across all business units.
- Introduced Tableau as primary self-service BI solution, developing 10+ sophisticated dashboards and 30+ interactive reports (Quarto, HTML) that enabled detailed performance comparisons and reduced ad-hoc analysis requests by 50%.
- Established a comprehensive performance measurement framework, creating custom scoring systems for content effectiveness and pioneering cohort-based customer analytics for churn and acquisition insights.
- Implemented predictive models to classify accounts, and anticipate and avoid churn events.
- Delivered actionable insights that directly informed content strategy and customer retention initiatives.
- Fostered cross-functional collaboration by establishing data partnerships with 5+ business units (Content Management, Content Creation, Marketing, Customer Management, Business Development), working to reduce silos and create shared insights.
- Led adoption of new analytics technologies through hands-on training and support, upskilling stakeholders in Tableau, Looker Studio, and data interpretation.
Technologies: SQL, GCP, Airflow, R, Python, Git, Tableau, Looker Studio, Quarto, Markdown, Claude Code
CH Media is Switzerland’s leading media company, active in television, radio, print, and digital media. Its streaming platform, oneplus, offers a wide range of Swiss and international series, movies, and original productions. With a strong focus on local content, CH Media aims to strengthen its position in the competitive streaming market.









